Info

Privacy Policy

Effective date: 2026-08-14

At 3DCraft (3dcraft.ai), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our 3D printing and design services.

1. Information We Collect

When you interact with our website or submit a project request, we may collect:

  • Contact details — such as your name, company, email address, and project details (e.g., description, material, quantity, and budget).
  • Project media — such as photos or 3D files you send us for modeling and printing. Photos of people or pets are used only to produce your order.
  • Usage data — such as IP address, browser type, pages visited, and time spent on the website.
  • Technical data — collected automatically through cookies and analytics tools to help us understand performance and prevent misuse.

2. How We Use Your Information

We process your data to:

  • Respond to your inquiries and provide 3D printing, modeling, and related services, including delivery of your order.
  • Improve our website, offerings, and overall user experience.
  • Protect our systems against spam, abuse, and unauthorized access.
  • Comply with applicable laws and regulations.

3. Bot Protection (Cloudflare Turnstile)

Our forms are protected against spam and automated abuse by Cloudflare Turnstile. The check processes technical browser signals (such as browser characteristics and request behavior patterns) to distinguish humans from bots — it shows no puzzles and builds no advertising profile of you. This may involve transmitting data (e.g., IP address, user agent) to Cloudflare.

Use of Turnstile is governed by the Cloudflare Privacy Policy.

4. Use of Google Analytics

We use Google Analytics to understand how visitors interact with our site. This may include pages visited, duration of visits, actions taken, device type, browser, operating system, and IP address (which may be anonymized depending on your region). This helps us improve our services and website usability.

Learn more in the Google Privacy Policy. You can opt out using the Google Analytics Opt-out Browser Add-on.

5. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA):

  • Consent — for analytics, form submissions, and communications.
  • Contract performance — for producing and delivering the work you order from us.
  • Legitimate interests — for security, fraud prevention, and website functionality.
  • Legal obligations — when required by applicable law.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.
  • Restrict or object to data processing.
  • Withdraw consent at any time (where consent is the legal basis).
  • Request a copy of your data in a portable format.

To exercise these rights, please contact us at info@3dcraft.ee.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this Policy — typically for ongoing project communication and service delivery — unless a longer retention period is required by law. Project files and photos are deleted on request once an order is complete.

8. Data Sharing

We do not sell or rent personal data. We may share limited data with trusted third-party processors (such as Google, Cloudflare, web hosting partners, and delivery carriers) that help us operate our website and deliver services, following GDPR standards.

9. International Data Transfers

Your information may be processed in countries outside your residence (including the United States) where data protection laws may differ. When this occurs, we ensure appropriate safeguards (such as EU Standard Contractual Clauses) are in place.

10. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

  • Request details about personal data collected and shared.
  • Request deletion of your personal data.
  • Opt out of the sale of personal information (we do not sell personal information).

To exercise your rights, contact us at info@3dcraft.ee.

11. Security

We implement appropriate technical and organizational measures — including HTTPS encryption, limited data access, and secure backups — to protect your information against unauthorized access, disclosure, alteration, or loss.

12. Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with the revised effective date.

13. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us: