Frequently Asked Questions
Everything about ordering large-format prints and figures from us: file requirements, materials, EU and worldwide delivery, pricing and lead times.
What's the largest part you can 3D print in one piece?
Up to 800 × 800 × 1000 mm in a single piece on our Elegoo OrangeStorm Giga large-format printers. Bigger objects are printed in sections and joined — decor pieces and props well over a meter tall are routine work for us.
How does ordering work from another EU country?
Everything happens online: describe the project in the contact form, email us the 3D file or photos, approve the quote, and we print and ship to your address with tracking. Estonia is an EU member state, so there's no customs paperwork inside the EU.
Do you ship outside the European Union?
Yes, we ship worldwide. Non-EU shipments (UK, Norway, Switzerland, US and beyond) travel with a commercial invoice; local import duties or VAT, where applicable, are payable by the recipient.
How long do production and delivery take?
Typical production is 3–7 business days; very large or multi-part builds can take longer, and rush service is available for simple jobs. EU courier delivery adds 2–6 business days, worldwide express typically 3–8.
How much does shipping cost?
It depends on box size, weight and destination — small figures ship across the EU for a few euros, while crated large-format parts are quoted individually. Shipping is always itemized in your quote before you commit to anything.
What file formats do you accept?
STL, STEP, OBJ, 3MF and IGES. If you only have a photo, a sketch or a hand drawing, we model the part or figure for you first and send it to you for approval.
Can I upload my 3D file on the website?
No — there's no upload on the site, so files travel by email instead. Send your brief through the contact form and email the model or photos to us; large assemblies are welcome as a WeTransfer, Google Drive or Dropbox link. We reply to the same address with the fixed quote.
Can you really create a 3D model from photos?
Yes. For figures we sculpt a digital model from a handful of photos of the person or pet and share a preview before printing. For technical parts, photos plus a few key measurements are usually enough to rebuild the geometry.
What materials do you print with?
11 FDM materials in 24 colors: the PLA family (including matte, silk, marble, galaxy and carbon-reinforced), PETG and PETG-Carbon, ABS and flexible TPU. We recommend a material based on whether the part lives indoors, outdoors or under load.
Which material should I choose for outdoor use?
PETG or ABS for weather resistance, carbon-reinforced PETG for stiff structural parts. Standard PLA is best for indoor decor and figures — it holds fine detail and takes paint well.
How much does large-format 3D printing cost?
Price is driven mostly by print time and material weight. As a guide, decorative pieces around half a meter tall start in the low hundreds of euros. The cost calculator gives an instant estimate; we confirm with a fixed quote from your file.
Do you print figures of people?
Yes — busts and full-body figures modeled from photos, from desk-size 15 cm up to life-size builds. Popular for gifts, weddings, anniversaries, awards and memorials.
Do you print animal and pet figures?
Yes. Email us a few photos of your dog, cat, horse — any animal — and we model and print a figure in sizes from a shelf piece to a large display sculpture, with painting available as a finishing option.
Can you produce large decorations and event props?
Yes — stage and event decor, retail displays, cosplay props, sculptures and signage. Large-format printing keeps seams to a minimum, and we reinforce or weight tall pieces so they stand safely.
Do you handle industrial parts and small batches?
Yes: jigs, fixtures, enclosures, housings, brackets and replacement parts, as one-offs or small batches. Business customers get EUR invoicing, and NDAs are no problem.
How do I pay?
By bank transfer against an EUR invoice; EU businesses with a valid VAT number can be invoiced under intra-community supply rules where applicable. Larger projects are typically split into a deposit and a balance before shipping.
How do you make sure the print arrives intact?
Every part is dimension-checked and photographed before dispatch, then packed in rigid boxes — large pieces in custom crates with foam. If a carrier damages a shipment, we sort it out and reprint what's needed.
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